Ms Tan Seok Hien has over 18 years of industry experience in particularly the quality assurance and production management.  She holds Bachelor of Engineering (Chemical) from University of Malaya and an MBA from University Tun Abdul Razak, Malaysia.

She started as Quality Assurance personnel in plastic industry and then moved on to a multinational chemical industry. She has vast experience in setting up and maintaining a quality system, in accreditation with certification bodies.  Besides, she has also extensive experience in conducting quality training at all levels.  

Her involvement in the production management was in the set-up of copper tube manufacturing.  She established the production control system and then after computerized it as part of the enterprise resource planning system. Her highest achievement was realized by setting up lamp and switches operation at an automotive parts industry in line with ISO9000, and the establishment of the export division which comprised 15% of the group revenue. Her experience covers R&D, procurement, warehousing, subcontracting, delivery and customer service.

She has now four years’ experience as trainer in manufacturing and quality related fields. She holds a Certificate in Vocational Education and Training (CVET) which is focused on competency-based and student-centered learning principles.

She is also registered with PSMB as qualified trainer for corporations as well as the Industrial Skill Enhancement Program and WTTP.