Help

Registration

  1. By filling up the registration form and faxing it back to us at +603 5513 3490
  2. By email to info@shrdc.org.my

A SHRDC sales representative will be in touch to follow up with you.

Confirmation

Post payment, your registration will be confirmed.

A Confirmation Letter (CL) will be issued to you. The letter will include:

  1. Directions to course venue, including a map, and
  2. Administration details – time and date

Cancellation Policy:

To cancel your participation, contact and inform SHRDC at least three (3) working days prior to course commencement.

Refund

No refund will be provided if cancellation occurs less than three (3) working days prior to course commencement.

GENERAL GUIDELINES

Attendance

Please be at training/course venue at least 30 minutes before start.

If your course is being held at SHRDC Shah Alam, our reception at G floor will direct you to your classroom. Alternatively, you can check the daily timetable on display at G floor reception.

Parking

Parking fee varies by location.

If your course is being held at SHRDC, you may park at either of the following locations.

  1. MBSA – RM0.40 per hour
  2. Open air car park at Block 4 – RM3 per entry
    view location

Dress Code

Smart Casual. No slippers, shorts or t-shirts

Photos and Videos

No photos allowed within SHRDC premises without permission.

No videotaping of the course is allowed.

Handphones

Be considerate. Switch handphones OFF or set it to Silent.  Vibrating mode can disruptive to others.

Classroom Etiquette

Here are some tips to help you get the most out of your course:

Ø  Be Enthusiastic

Ø  Don’t Be Shy

Ø  Ask Questions

Ø  Stay Focused on the problem at hand

Ø  Be Considerate to others in your class

Ø  Be Appreciative of another’s point of view/Keep an open mind

Ø  Don’t Be Disruptive

Ø  No Conversations while another person is talking

Ø  Say What’s On Your Mind – others may be thinking the same thing

Emergency Exits

Take note of the emergency exits at your course venue

In case of an emergency, please follow the Exit signs located around the building.

Certificates

If you are missing a certificate, please contact us at +603 5513 3560 and ask for the Operations Department. Please quote your company name, course name, and course date to facilitate assistance.

Invoice

If you are missing an invoice, please contact us at +603 5513 3560 and ask for the Finance Department. Please have your company name, course name, course date or confirmation letter to facilitate assistance.

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