The challenges faced by the manufacturing companies and
enterprises are how to meet the customers demand and requirement. Product
Quality plays a major driving initiative in today’s manufacturing environment.
Understanding the process behaviors and variation is key in controlling
quality. The 7 Quality Control (QC) tools are tools which put data into chart
and graph, identify potential root cause/s of the problem, verify root causes
and initiate a control mechanism so that improvement are maintained. This program
will give the participant a better understanding of using these tools. After
mastering in the tools, 95% of the problems in the workplace can be
resolved
This program aims to:
- Describe the definition of quality and steps to control quality
- Outline the improvement methodology and define the 7 QC tools
- Utilize the 7 QC tools effectively
- Implement quality and productivity improvement activities in the workplace
TARGET GROUP
Management Personnel, Quality & Manufacturing Engineers, Maintenance Engineers, Supervisors, Executives, Maintenance Technicians, and Production Personnel who are involved in problem solving activities and ensuring product quality.
TRAINING METHODOLOGY
Lecture, Demonstration, Group Discussion, Exercises
TRAINING PROGRAM OUTLINE
Day 1
Introduction to 7 QC tools
Objectives
- Describe what is meant by quality
- Describe the problem solving model
- Brief introduction of 7 QC tools
Tool 1: Pareto Chart
Objectives
- Describe what is Pareto chart
- Construction of Pareto chart
- Application of Pareto chart
Tool 2: Check sheet
Objectives
- Describe what is “Check Sheet”
- Construction of check sheet
- Application of check sheet
Tool 3: Cause and Effect Diagram
Objectives
- Describe what is “Cause & Effect” diagram
- Construction of cause and effect diagram
- Application of cause and effect diagram
Day 2
Tool 4: Scatter Diagram
Objectives
- Describe what is scatter diagram
- Construction of scatter diagram
- application of scatter diagram
Tool 5: Histogram
Objectives
- Describe what is histogram
- Construction of histogram
- Application of histogram
Tool 6: Control Chart
Objectives
- Describe what is control chart
- Construction of different type of control chart
- Application of control chart
Tool 7: Graph
Objectives
- Describe what the different type of graphs
- Construction of different type of graphs
- Example of graphs