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.: SHRDC Quality Policy Statement

SHRDC is dedicated to meeting all related Regulatory and Statuory requirements, and Customer Satisfaction by providing Quality Competency-Based Training in a Timely manner through Teamwork and a Commitment to Continual Improvement.

.: Quality Management Systems Objectives


  • Strive to be the Benchmarked Centre of Excellence for Competency-Based Learning in Malaysia
  • Strive to be the training provider of choice for SHRDC customers
  • Avoid excessive cost without jeopardizing quality
  • To be employer of choice
  • To effectively deliver training program under government project

SHRDC's ISO 9001:2000 Quality Management System covers the scope in "Design, Development and Provision of Training Services for Competency Enhancement".